Help center

Japan proxy-buying costs ¥300 per item. The remittance fee is charged per payment to a seller (per item for Mercari and other flea markets and Yahoo Auctions, per actual remittance for shops): ¥180 under ¥25,000 or ¥250 at ¥25,000 and above. Members pay no purchasing fee. You first pay the item price and confirmed seller shipping. Purchasing and remittance fees are settled in the second payment with international shipping, except on orders whose fees were prepaid. A separate success fee applies if you use our negotiation service.

International shipping is calculated after we check the weight and packaging at our Japan center. Shipping from the seller to our Japan center is separate from international shipping to Korea. Confirmed seller shipping is included in your item payment. Any unconfirmed collect shipping charges are added to the invoice after arrival. Calculator estimates may differ from the final invoice.

Customs duty and VAT may apply depending on the item type, value, quantity and customs rules. Personal-use purchases are not always tax-exempt. Check import restrictions and exemption conditions for your item before buying. Taxes are separate from item prices, service fees and shipping. Final tax liability and amounts are determined during customs clearance.

Successful Mercari negotiations incur a 3.5% fee for free-plan users or 2.0% for members. The success fee is calculated on the negotiated price with no minimum fee. Purchase fees, remittance fees and shipping are separate. Negotiation may not succeed depending on the seller's response and item availability.

Timing depends on seller dispatch, receipt and inspection in Japan, international transit and customs clearance. Seller delays, weekends, holidays, flight schedules and customs processing can add time. Check your order status after purchasing. Arrival on a specific date is not guaranteed.